Privacy Policy

PRIVACY POLICY

The purpose of this Privacy Policy is to inform the user (hereinafter, the “User”) of the Website (hereinafter, the “Website”) about the collection and use of his/her personal data.

1.- Which company is responsible for processing your data?

The company responsible for processing your data is GREEN FACTOR SOLUTIONS, S.L. (hereinafter, “GREEN FACTOR”), holder of VAT number ESB01661172 and corporate address at Calle Grillo 18 Pozuelo de Alarcón, 28223. Madrid, Spain.

We inform you that the owner of the GREEN FACTOR Website, (hereinafter, "the Website"), is GREEN FACTOR SOLUTIONS, S.L.

Access and/or use of the Website confers the condition of User (hereinafter, the "User"), and implies acceptance of this Privacy Policy.

The User may contact GREEN FACTOR in connection with the present Privacy Policy at support@greenfactor.com

2.- Why is GREEN FACTOR allowed to process your data?

GREEN FACTOR processes the personal data of Users with the purpose of providing the services engaged through the Website. By accepting the present Privacy Policy and ticking the relevant boxes, the User provides his/her consent to said processing.

GREEN FACTOR takes the protection of your privacy and personal data very seriously. For this reason, your personal information is kept safely and treated with utmost care, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free transfer of such data (the “General Data Protection Regulation” or “GDPR”).

3.- What are the purposes of the processing of your personal data?

This Privacy Policy regulates the access to and use of the services (hereinafter, the “Services”) which GREEN FACTOR makes available to the Users interested in the services and/or content hosted on the Website.

Under the provisions of the GDPR, we hereby inform you that your personal data will be processed for the following purposes:

(i)             To provide the services requested by the User on the Website.

(ii)            To deliver commercial communications and/or newsletters to the User by post mail, telephone, SMS/MMS or other equivalent means of communications in connection with activities and promotions of interest to the User.

Furthermore, Users consent to the processing of their data for the purposes of profiling as well as for the segmentation of their data. The purpose of said processing may be both the review and preparation of statistics of the traffic in and use of the Website and the determination of the tastes and preferences of Users with a view to providing them with promotional communications which are in accordance with their interests.

However, Users may revoke their consent in each of the commercial communications made available to them and by sending an email at any time to support@greenfactor.com.

4.- Data preservation

The data collected by GREEN FACTOR will be kept during the full term of the service provision agreement entered by the parties, provided that the User does not request the prior suppression of said data.

We hereby inform the User that his/her data will be collected only for the purposes stated in the above paragraphs and will not be processed in a way which is incompatible with said purposes.

5.- Veracity of the data provided by the Users

The User guarantees the veracity of the personal data supplied and undertakes to communicate to GREEN FACTOR any changes in said data.  The User shall be responsible, in any event, for the veracity of the data supplied, and GREEN FACTOR reserves the right to exclude from the services any Users who may supply false data, without prejudice to any other actions which may be initiated under the law.

It is recommended that Users protect their data with utmost diligence by using appropriate security tools. GREEN FACTOR will not be liable for any theft or unlawful amendment or loss of data.

Any amendments or updates of the data must be communicated to GREEN FACTOR through the means of communication provided in the present Privacy Policy.

6.- How can I revoke my consent and exercise my rights?

Users are entitled to (i) Access their personal data; (ii) request the rectification of any inaccurate data; (iii) request the erasure of their data; (iv) request that the processing of their data be limited; (v) object to the processing of their data; (vi) exercise their right to be forgotten; and (vii) request the portability of their data. Furthermore, Users will have the right not to be the subject of decisions based solely on automated data processing.

In order to exercise said rights, Users must provide proof of their identity to GREEN FACTOR by sending a photocopy of their I.D. card or any other documents approved by law for this purpose.

All above-mentioned rights may be exercised by the User by sending an email or by ordinary post to the following address:

Calle Grillo 18 Pozuelo de Alarcón, 28223. Madrid. Spain.

Without prejudice to any other administrative and/or judicial actions which may be at their disposal, Users shall be entitled to file a claim before the Supervisory Authority, in particular in the Member State where they have their usual residence or their workplace or in the place where any alleged infringement has taken place, if they consider that their personal data have not been processed in accordance with applicable regulations and/or if they have been prevented from exercising any of their rights. The Supervisory Authority receiving the claim shall inform the claimant of the situation and result of the same.

7.- Data security and preservation.

The protection of the privacy and personal data of its clients and visitors is very important to GREEN FACTOR. Therefore, GREEN FACTOR uses all its best efforts to prevent your data from being used inadequately. Only authorized personnel have access to your data.

GREEN FACTOR keeps personal data protection security levels as provided by applicable regulations and has implemented all technical means at its disposal to prevent any loss, misuse, alteration, unauthorized access to and/or theft of the data provided by the Users through its Website, without prejudice to informing Users that security measures on the Internet are not completely risk-free.

GREEN FACTOR is committed to complying with its duty to maintain the secrecy and confidentiality of personal data as provided by applicable law.

The personal data provided will be kept by GREEN FACTOR for as long as may be necessary to deliver the service.

8.- Updates and changes in our Privacy Policy 

GREEN FACTOR reserves the right to make amendments in this Privacy Policy. For this reason, please check this Privacy Policy regularly to read the most recent version.

9.- Links

This Website may include links to other websites. Note that we are not responsible for any data processing which may be performed by the holders of other websites. This Privacy Policy will be applied exclusively to information which we compile on this Website. We recommend that you read the privacy policies of other websites which you may access through links located on our Website or which you may visit otherwise.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact GREEN FACTOR by e-mail at the following address: support@greenfactor.com

11.- Acceptance and Consent

The User declare that has been informed of the conditions on the protection of personal data, accepting and consenting to the treatment of these data by GREEN FACTOR, for the purposes indicated in this Privacy Policy.

Implementation on the Website